ERP system support
Support Level 3 for ERP systems for the food and chemical industries.
SCOPE OF WORK
Software deployment, installation and configuration
Conference call with CLIENT personnel
Call with an application end users
Knowledge transfer and training
TOOLS & TECHNOLOGIES
5*8 support level 3 activities
Technologies: JSP, Eclipse, SQL
Programming language: Java
Development environment: Mercurial, Git
Management and tracking tools
– daily scrum meetings;
– weekly Sprints;
Engagement model: Dedicated development Team.
Development methodologies: Waterfall, Modified Waterfall, Agile (Scrum).
2 person project for 2 years, October 2013 – October 2015
ERP systems development company, Germany.